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Servicing & Maintenance

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Support/Call Out Request

Please contact us and let us know of any issues with your Hot Water or Solar Electricity System. When contacting us, please provide as much information as possible so we can assist you with any maintenance requests. We aim to provide you the quickest and most cost-effective solution.

Solar Electricity:

For your solar electricity system please refer to your Handover pack for recommended maintenance.  If you experience any issues or have any concerns with your new system, follow the manual shutdown system to shut down your system and switch it back on again. The manual shutdown procedure can be found here. If you are unsure on any of the steps, please contact us on 03 8795 7091 or pv@sixstarplus.com.au

Solar panel Cleaning: https://www.solarchoice.net.au/solar-panels/cleaning/

Hot Water:

If you experience any issues or have any concerns with your new system please contact us on 03 8795 7091 or admin@sixstarplus.com.au

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    CONDITIONS:

    • Service / Warranty works are conducted between 8.30 am to 5.00 pm Monday-Friday, excluding public holidays.
    • Parts and consumable items are in addition to labour service fees.
    • If a service of a second storey is required additional charges will apply.
    • If the works are covered by the manufacturer’s Product Warranty or Labour Warranty, no charges will apply.
    • If the works are NOT covered by the manufacturer’s Product Warranty or Labour Warranty, charges will apply and payment is required on completion of work.
    • Attach an image or video to support the fault description.

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    Please contact us for all general enquiries and questions. One of our friendly staff will be in touch with you soon.

    Call us on: 1300 749 782
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