Hot Water Service / Warranty

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Before booking a service call, please run through our troubleshooting guide.  and refer to conditions listed below form. 

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Service & Repair Terms and Conditions

Your acceptance of these terms and conditions is required to proceed with the booking.

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CONDITIONS:

  • Service / Warranty works are conducted between 8.30 am to 5.00 pm Monday-Friday, excluding public holidays.
  • Parts and consumable items are in addition to labour service fees.
  • If a service of a second storey is required additional charges will apply.
  • If the works are covered by the manufacturer’s Product Warranty or Labour Warranty, no charges will apply.
  • If the works are NOT covered by the manufacturer’s Product Warranty or Labour Warranty, charges will apply and payment is required on completion of work.
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